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Director, Global Customer Success Service Provider

Kentik
11 hours ago
Full-time
Remote
Worldwide
Remote Customer Support

Who we are

Kentik is the network intelligence platform for modern infrastructure teams. Unlike traditional monitoring and observability tools, we demystify complex network operations, enabling organizations to deliver applications and innovation at scale. Built by network experts to make critical insight accessible to every engineer, Kentik is the real-time source of truth that understands every network in context β€” from data center to cloud to the internet. This single platform unifies and correlates cloud, device, flow, and synthetic data to turn telemetry into action. Market leaders like Akamai, Booking.com, Dropbox, and Zoom rely on Kentik to run, manage, and optimize their networks.

What you'll do

We are looking for a talented, passionate, and driven Director of Customer Success, Service Provider. In this role, you will lead a global team of Customer Success Managers dedicated to the Service Provider vertical within Kentik. You will be responsible for pr