This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Director, Customer Success (CoE) based in the United States. We are seeking a strategic and experienced customer success leader to build and scale a Center of Excellence (CoE) customer success function within a rapidly growing healthcare technology environment.This role will serve as a trusted advisor to executive-level clients, helping organizations achieve measurable outcomes through innovative healthcare solutions.You will own the customer journey from onboarding through renewal, driving adoption, retention, expansion, and long-term value across a portfolio of enterprise accounts.The position sits at the intersection of customer success, operations, sales, and product teams, requiring strong leadership and cross-functional influence.You will have the opportunity to design scalable processes, establish best practices, and shape the future of a high-impact customer experience organization.This is an ideal opportunity for a customer-focused executive who is passionate about improving healthcare outcomes through technology, data, and strategic partnership... Click Apply to read the full job description.