Director, Customer Experience

At ClickUp, we’re not just building software. We’re architecting the future of work! In a world overwhelmed by work sprawl, we saw a better way. That’s why we created the first truly converged AI workspace, unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI, empowering millions of teams to break free from silos, reclaim their time, and unlock new levels of productivity. At ClickUp, you’ll have the opportunity to learn, use, and pioneer AI in ways that shape not only our product, but the future of work itself. Join us and be part of a bold, innovative team that’s redefining what’s possible! 🚀 About Us: At ClickUp, we're on a mission to make the world more productive. Our platform simplifies work and collaboration for teams of all sizes. As we continue to grow, we're looking for a dynamic leader to oversee our Digital Adoption team, ensuring our customers receive exceptional service and achieve maximum value from our platform. Our Digital Adoption team is a proactive support team engaging with users at key moments in their customer journey through email, phone, video (zoom) and live chat. Role Overview: The Director of Customer Experien