Director, AI Deployment Management

OVERVIEW OpenAI’s mission is to ensure that artificial general intelligence benefits all of humanity. As AI capabilities rapidly evolve, the success of our customers increasingly depends on their ability to effectively deploy, operationalize, and scale AI within real-world workflows. The Post-Training and Customer organizations play a critical role in bridging advanced AI systems with durable customer value. We are seeking a Director, AI Deployment Management to lead and scale OpenAI’s global AI Deployment Management (ADM) organization. This leader will oversee all ADM teams, including: - Builder ADM — focused on Codex and builder workflows - Core ADM — focused on foundational customer workflows and platform adoption - Pilot ADM — focused on early-stage deployments, experimentation, and scaled onboarding motions This role reports directly to the Head of Technical Readiness and serves as a critical second-line leadership role responsible for driving operational excellence, customer outcomes, and organizational scale across OpenAI’s Customer Success and Technical Success functions. The Director, AI Deployment Management will oversee the technical and operational execution of customer... Click Apply to read the full job description.