This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Digital Customer Success Manager based in United States. This role offers the opportunity to drive customer engagement, adoption, and retention through scalable digital-first strategies.The Digital Customer Success Manager will manage a large customer portfolio and create impactful programs that help users maximize platform value.You will combine customer insights, analytics, and automation to deliver personalized lifecycle experiences at scale.Working closely with Sales, Renewals, Product, and Support teams, you will influence customer outcomes and long-term growth.This position is ideal for a customer-focused professional who enjoys solving problems, improving processes, and leveraging data to create meaningful experiences.You will contribute to building scalable customer success practices within a fast-growing technology environment.