THE OPPORTUNITY Join the team that powers the engine of our clinical operations. As a Demand Enablement Associate, you will play a critical role in ensuring our members have access to care when they need it most. You will partner directly with Care Team Leaders to optimize workforce utilization, managing the complex daily puzzle of scheduling and capacity. By maintaining 100% data accuracy and identifying operational inefficiencies, you will help us deliver on our promise to help millions of people move beyond pain. WHAT YOU'LL ACCOMPLISH - Drive Daily Utilization Targets: actively monitor the Admin Panel and adjust FTE percentages in real-time to ensure teams consistently meet daily utilization and service level agreements (SLAs), flagging gaps immediately. - Ensure Data & Scheduling Accuracy: Execute daily updates in Workday (schedules, PTO caps) and the Admin Panel with 100% accuracy, ensuring zero disruptions to member task distribution or workload reporting. - Optimize Reporting & Insights: Compile and distribute error-free daily DE reports to Care Team Leaders, clearly articulating utilization risks and proposing immediate, data-backed solutions for staffing gaps. - Own Proce