A product you can believe in. Immersive is the leader in people-centric cyber resilience
We have an exciting vision for cybersecurity that puts people at the center of cyber. Our cyber resilience SaaS platform is an agile, hands-on solution that helps teams continuously assess, build, and prove cyber capabilities through real-life simulations rather than one-off training sessions.
We help the world’s biggest brands, like Citi, Pfizer, Humana, and HSBC, protect their revenues and brand reputations.
The Opportunity
We’re seeking a cybersecurity professional to join our growing Cyber Resilience Team (CRT) as a Cyber Resilience Advisor (CRA) in the US. This new role will support our expanding US Federal team & both their existing and prospective customers.
A CRA primarily partners with our large complex customers to deliver key business outcomes and the value of the Immersive Platform, ensuring customers have a return on their investment in our software. As a CRA, you will execute an extensive programmatic approach to People-Centric Cyber Resilience with some of our biggest customers using our Cyber Resilience Methodology.
Location - this role will support our Federal customers, so we're ideally considering candidates who are physically located in the DC Metro area, Virginia and/or Maryland.
What You’ll Do
- Partner with key customers to understand and help achieve their cybersecurity objectives, initiatives, and desired outcomes with increased resiliency.
- Establish strategies and initiatives to raise cyber resilience through a programmatic approach using our methodology and a range of CRT offerings and deliverables.
- Engage cybersecurity stakeholders throughout the customer organizations at all levels, including C-level, technical cybersecurity professionals, and major supporting lines of business.
- Leverage your cybersecurity operational and technical knowledge to recommend and deliver appropriate improvements to current or new programs.
- Drive adoption of Immersive's software to maximize the value.
- Immerse yourself into the cybersecurity community to remain informed of evolving threats, trends, and new technologies.
- Collaborate with internal Immersive teams as the voice of the customer and representative of the CRT to support product innovation and content development.
- Support customers in sustainably operationalizing and incorporating the Immersive Platform into their cybersecurity programs.
- Use in-depth statistical analysis with platform metrics to deliver intelligence and insights on customer capabilities, cyber preparedness, and responsiveness.
- Develop custom reports and insights with narratives and recommendations to raise awareness of the value created and enhance capability and resiliency across the customer organization.
- With the Customer Success Manager (CSM), assist in delivering Executive Business Reviews (EBRs) to customers, providing executive-level reports and insights that help dr