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Customer Training Lead

Higharc
6 days ago
Full-time
Remote
Worldwide
Remote Other
ABOUT US Higharc is a VC-backed startup that is changing how new homes are designed and built. Join a founding team who’ve shipped products for Autodesk, Electronic Arts, Nike, and Apple. We have raised over $175M with support from top-notch venture capital firms and more than 18 strategic investorsβ€”industry leaders in construction, building products manufacturing, and distribution. Higharc is seeking a hands-on Customer Training Lead to own our interactive customer training across virtual and in-person formats. As we invest more heavily in customer enablement, this role will report to the Director of Training and Support and work closely with our Training Content Lead and internal subject matter experts to make sure every customer gets the most out of the Higharc platform. WHAT YOU'LL DO You'll be the face of training for our customers, whether that's leading a hands-on session at a builder's office or running a virtual walkthrough for a distributed team. You'll work closely with our Training Content Lead to shape materials, and with Product, Customer Success, and Implementation to make sure what you're teaching reflects where the platform actually is today. This role sits close t... Click Apply to read the full job description.