Health insurance is complicated, expensive, and intimidating. At SimplyInsured, we are on a mission to eliminate that fear. We empower small business ownersβthe backbone of the economyβby making the enormous task of providing health insurance transparent, accessible, and dead-simple.
Born in Y-Combinator and backed by top-tier investors like Bessemer Venture Partners, we are disrupting a convoluted industry. We arenβt just a platform; we are a lifeline for over 20,000 customers.
As a Customer Support Representative, you are on the front lines of our mission. You are the voice of calm in a confusing industry. You won't just be "processing tickets"βyou will be guiding real people through some of the most important decisions they make for their families and employees.
This is a multi-channel role (Phone, Chat, Email) where your empathy, speed, and problem-solvin... Click Apply to read the full job description.