Customer Support Associate

LemFi (Series B) is building the go-to financial app for the Global South. Moving to a new country shouldn’t mean starting from zero. That's why our team of 400+ spanning 20+ countries is building a financial ecosystem that helps immigrants stay connected to home, build stability, and create wealth regardless of where they are from or where they live. What began as fast, affordable remittances is now evolving into a complete platform for multi-currency accounts, payments, credit, and long-term financial growth. With millions of users across the globe, we process over $1B in monthly transactions to 30+ countries, proving that borders shouldn't limit financial opportunity. ABOUT THE ROLE LemFi is the financial engine for people the world wasn't built to serve. We handle real money for real people - remittances, multi-currency accounts, savings, eSIMs and credit across roughly 21 countries. When something goes wrong for a customer, the Customer Support team is the difference between trust earned and a customer lost forever. We are growing our support team and looking for sharp, driven people who are at the very start of their careers and want to build something meaningful. You do not ... Click Apply to read the full job description.