Customer Support Associate

LemFi (Series B) is building the go-to financial app for the Global South. Moving to a new country shouldn’t mean starting from zero. That's why our team of 400+ spanning 20+ countries is building a financial ecosystem that helps immigrants stay connected to home, build stability, and create wealth regardless of where they are from or where they live. What began as fast, affordable remittances is now evolving into a complete platform for multi-currency accounts, payments, credit, and long-term financial growth. With millions of users across the globe, we process over $1B in monthly transactions to 30+ countries, proving that borders shouldn't limit financial opportunity. THE ROLE We are looking for a Customer Support Associate to help ensure smooth, consistent, and high-quality support for our customers. In this role, you will follow established SOPs and SLAs, handle customer inquiries with accuracy and empathy, and contribute to improving our processes as we continue to grow. This position requires strong attention to detail, excellent communication skills, and a genuine commitment to delivering an exceptional customer experience. Professional fluency in French, Spanish, or German... Click Apply to read the full job description.