This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Support Agent (FR+EN) based in Brazil. This is a remote customer support opportunity focused on delivering smooth, reliable, and friendly assistance to users across an international environment.The role involves helping clients solve technical questions, managing support requests, and ensuring a positive experience throughout every interaction.You will act as a key point of contact, combining communication skills, problem-solving abilities, and attention to detail.Working with digital tools and support processes, you will collaborate with a global team to provide efficient and high-quality service.The position offers flexibility and autonomy, with the opportunity to contribute to a growing support operation.This role is ideal for professionals who enjoy helping people, learning new technologies, and creating meaningful customer experiences.