Customer success / support operations Evaluator

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Success / Support Operations Evaluator based in India. This contract opportunity is designed for experienced customer success and support operations professionals who want to apply their expertise to the development of advanced AI systems. You will evaluate AI-generated work products against detailed quality standards, assessing their accuracy, clarity, rigor, and overall effectiveness. Your operational expertise will help identify weaknesses and inconsistencies in AI-generated customer support and success materials. The role involves reviewing documents, spreadsheets, presentations, and other business outputs from a practical customer operations perspective. You will provide structured feedback that helps improve the quality and reliability of AI-generated work. Working remotely and asynchronously, you will have the flexibility to contribute your professional expertise while supporting the development of increasingly capable AI models.