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Customer Success Manager | Manufacturing

Jobgether
1 day ago
Full-time
Remote
Worldwide
Remote Customer Support
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Success Manager | Manufacturing based in United States. This role is responsible for driving customer success, adoption, and long-term value across a portfolio of manufacturing customers.You will serve as a trusted strategic partner, helping customers maximize the value of enterprise software and services.The position combines executive relationship management, delivery oversight, value realization, and cross-functional leadership.You will orchestrate large virtual teams across delivery, sales, support, product, and partner organizations to achieve customer outcomes.A key focus will be helping customers modernize their operations, adopt new capabilities, and translate technology investments into measurable business value.You will also identify risks, support renewals and expansion opportunities, and advocate for the customer throughout their journey.This is an influential, customer-facing opportunity for someone who understands manufacturing environments and thrives in complex enterprise relationships.