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Customer Success Manager

Tremendous
7 hours ago
Full-time
Remote
Worldwide
Remote Customer Support
Tremendous is the global platform built for businesses to send thousands of payouts to anyone, anywhere, for free. We’re trusted by 20,000 leading organizations like Atlassian, MIT, and United Way to deliver gift cards and money to millions of recipients worldwide. In both our product and our workplace, we’re intentional about making work more efficient, flexible, and fulfilling. Tremendous is a fully remote, high-documentation, low-meeting culture, which means more time for what matters in both your professional and personal life. Our customers, who include researchers, marketers, HR teams, and nonprofits, rave about how fast and easy it is to use Tremendous. Check out our ratings on G2 https://www.g2.com/products/tremendous/reviews. Tremendous is profitable and growing without outside investors. Join us before our next international offsite. You will - Onboard high-value programs: You’ll provide onboarding sessions, manage timelines, remove blockers, and follow up with customers to ensure our new sales wins come to fruition. - Account management: You'll manage a portfolio of key customers to ensure they are successful. You'll hold recurring meetings, handle client requests, and m... Click Apply to read the full job description.