This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Success Manager based in Canada. This role offers the opportunity to help shape and scale customer success strategies within a growing technology environment.You will guide customers throughout their journey, ensuring successful onboarding, adoption, retention, and long-term value realization.The position combines relationship management, data-driven insights, operational improvement, and cross-functional collaboration.You will work closely with customers, partners, and internal teams to create scalable processes that improve customer outcomes.This is an opportunity to influence the evolution of a customer success function while acting as a trusted advisor to a diverse customer base.Working in a remote and collaborative environment, you will help build lasting relationships and contribute to business growth through customer advocacy.