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Customer Service Representative

Nexus
20 hours ago
Full-time
Remote
Worldwide
Remote Customer Support

 

Full-Time REMOTE Position

Preferred locations: Texas, Georgia, Tennessee and North Carolina.
 
 

 

Job Description:
  • Schedule service calls to field service technicians throughout the US based upon priority level and location in a timely fashion.
  • Create service tickets and route them to various service agencies
  • Act as liaison between clients and field technicians
  • Respond service order requests via phone and email
  • Fulfillment of any additional requirement set forth by Senior Management and deemed necessary within the scope of the job function
  • Provide excellent customer service to both int... Click Apply to read the full job description.