Job Title: Customer Service Representative
Department: Customer Service
Location: Remote
Employment Type: Project-Based - Full Time
Schedule: Shifting and rotating schedule, possible work on weekends on EST time zone.
Salary: USD 3.75 per hour
Job Summary:
We are seeking a Customer Service Representative with excellent communication skills, a strong customer service mindset, and the ability to handle inquiries, order processing, and escalations. This role requires critical thinking, problem-solving skills, and attention to detail to assist customers across multiple channels, including voice, email, voicemail, social media, and e-fax.