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Customer Onboarding Manager

Brightwheel
11 hours ago
Full-time
Remote
Worldwide
Remote Customer Support
Our Mission and Opportunity Early education is one of the most important determinants of childhood outcomes, a critical support for working families, and a $175B market that remains underserved by modern technology. Brightwheel is the largest, fastest growing, and most loved platform in early ed, trusted by millions of educators and families every day. We are a three-time Cloud 100 company https://www.forbes.com/lists/cloud100/a, backed by top investors including Addition, Bessemer, Emerson Collective, Lowercase Capital, Notable Capital, and Mark Cuban. Our Team Our team is passionate, talented, and customer-focused. We embody our Leadership Principles https://mybrightwheel.com/about/ in our work and culture. We are a distributed team with remote employees across every US time zone, as well as select offices in the US and internationally. Brightwheel is seeking a highly motivated and experienced temporary Manager of Customer Onboarding to lead a team of Onboarding Specialists in providing exceptional support to schools utilizing the brightwheel platform. This role requires strong people management, critical thinking, organizational skills, and outstanding communication abilities. A