Customer Financial Specialist Associate

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Financial Specialist Associate based in the United States. As a Customer Financial Specialist Associate, you will support patients through billing, insurance, payment, and financial assistance needs in a fast-paced, service-focused environment. You will handle both inbound and outbound calls, providing clear and empathetic guidance while helping resolve complex account questions. The role combines customer service, accounts receivable, problem-solving, and healthcare financial operations. You will act as a trusted advocate, helping patients understand their options and navigate financial processes with confidence. Collaboration across revenue management and other operational teams will be essential to delivering coordinated solutions and a positive patient experience. This is an opportunity to make a meaningful difference through every interaction while identifying opportunities to improve processes and service quality.