Customer Experience Associate - Temporary

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Experience Associate - Temporary based in the United States. This is an opportunity to support meaningful customer interactions within a healthcare technology environment focused on improving patient experiences. In this role, you will serve as a key point of contact for patients, healthcare professionals, laboratory teams, and internal stakeholders by resolving inquiries and ensuring smooth operational workflows. You will manage customer communications across phone and digital channels, collect essential information, and help facilitate timely processing of medical testing services. Working collaboratively with multiple teams, you will contribute to high-quality service delivery while maintaining accuracy, confidentiality, and compliance with privacy standards. This position is ideal for a detail-oriented customer support professional who enjoys problem-solving, building relationships, and making a direct impact in a mission-driven organization.