turbopuffer is looking for someone to help our customers succeed.
what you'll do:
- debug customer issues, optimize queries
- write examples for our docs
- live in customer slack channels, helping to solve problems
- own customer outcomes
must have:
- typist - you can write well and can explain complex ideas simply
- linux - you're comfortable in terminals and reading logs
- python or javascript/typescript - for reproducing issues and building solutions
- human - you build trust and keep things productive when everything's on fire
- systematic - you methodically work through problems until you've found the root cause
nice to have:
- k8s experience
- vector search or full-text search background
- experience with the major cloud platforms
values we live by:
- overstep > understep
- correctness > simplicity > performance
- customer traces > first principles > hunches
- show > tell