This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Delivery Manager Pleno based in Brazil. This role offers the opportunity to act as a strategic bridge between customers and technology teams, ensuring successful delivery of managed and professional services.The position is focused on customer experience, service excellence, and continuous improvement within complex technology environments.You will work closely with business leaders, technical teams, and partners to drive value through digital transformation initiatives.The ideal professional combines relationship management skills, IT service expertise, and a consultative mindset.You will help shape customer success strategies while ensuring operational performance, governance, and long-term partnerships.This is a great opportunity for someone who enjoys working with innovative technologies and creating measurable impact for clients.