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Customer Care Expert - Enterprise

Toast
5 days ago
Full-time
Remote
Worldwide
Remote Other

Customer Care Expert - Enterprise

Start Date: December 14th - Training is 8-10 weeks, and will be remote. There is no PTO allowed during training, you will need to be present for each day of training.Β 

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Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

A day in the life

The Toast Enterprise Support team delivers advanced, omnichannel technical support to our most complex enterprise clients β€” corporate restaurant brands, national franchises, and international locations. As an Enterprise Support Expert, you'll resolve highly complex, high-risk technical issues across a broad and varied product landscape, manage demanding enterprise stakeholders, and bring order to a fast-paced, ambiguous environment β€” all while fielding incoming questions across phone, chat, ... Click Apply to read the full job description.