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Customer Adoption Manager

Higharc
3 months ago
Full-time
Remote
Worldwide
Remote Other
ABOUT US Higharc is a VC-backed startup that is changing how new homes are designed and built. Join a founding team who’ve shipped products for Autodesk, Electronic Arts, Nike, and Apple. We have raised a total of $83M with support from top-notch venture capital firms and more than 18 strategic investorsβ€”industry leaders in construction, building products manufacturing, and distribution. Higharc is seeking an accomplished Customer Adoption Manager to serve as the customer's enterprise-wide adoption project manager. Reporting to the Director of Customer Success, this role will serve as a transformation operator who influences strategy for our Enterprise customers. WHAT YOU'LL DO This role is a key driver in accelerating time-to-value for our customers. Expect to: - Lead multi-department change across the residential homebuilding lifecycle, including but not limited to: Architecture, Purchasing, Sales, and Operations - Guide customers beyond incremental adoption toward operating model reinvention - Serve as the escalation owner when stakes are high - Bring market intelligence and industry trends into every engagement - Influence product direction based on real-world implementation fr... Click Apply to read the full job description.