This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a CRM Specialist based in India. Join a dynamic growth team focused on delivering impactful customer engagement strategies through data-driven CRM initiatives. In this role, you will design, execute, and optimize multi-channel campaigns that enhance customer retention, drive upsell and cross-sell opportunities, and improve the overall customer lifecycle experience. Working closely with commercial, analytics, and cross-functional teams, you will transform customer insights into effective marketing journeys and measurable business outcomes. This is an excellent opportunity for a data-oriented professional who enjoys combining technology, analytics, and creativity in a fast-paced, collaborative, and fully remote environment.