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Corporate Account Manager

Sharebite
29 days ago
Full-time
Remote
Worldwide
Remote Sales

About Sharebite

Sharebite is the leading meal benefits platform built exclusively for companies to feed their employees. Our platform allows employees to order meals from any restaurant while streamlining all of the ordering & billing requirements for the company. Every meal ordered through the Sharebite platform results in a meal donation to local partners like City Harvest and Feeding America to help combat food insecurity. To date, Sharebite has donated over 15 million meals.

About the Role

As a key member of our Corporate Account Management (CAM) team, this role will be responsible for ensuring that our corporate clients are successful and thriving as they use the Sharebite platform. You will proactively advocate for the customer, focusing on high levels of adoption to ensure the highest degree of customer satisfaction. You will develop yourself as a trusted advisor that empowers and enables our clients by coaching clients on the set of tools and solutions that Sharebite offers. This role will require a strong attention to process and the technical aspects of the Sharebite platform. You will need to be a great listener, strong communicator, as well as a curious and creative problem solver.

What You’ll DoΒ 

Onboarding / Implementation:

    • Work closely with the corporate sales team on understanding specific client requirements and pain points.
    • Synthesize information gathered across client conversations to assess the best set of configurations / structure for client accounts, and manage β€œA through Z” account set up process.