Coordenação de CRM

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a CRM Services Coordinator based in Brazil. This is an exciting opportunity to lead CRM service operations supporting multiple markets and brands across a large, multicultural organization. You will manage and develop a team of CRM professionals while ensuring consistent, high-quality delivery across key customer engagement channels. The role combines people leadership, operational excellence, stakeholder management, and continuous improvement. You will help optimize CRM processes, improve service performance, and introduce more effective ways of working. Working closely with business teams and external partners, you will translate strategic priorities into reliable CRM solutions. This is a high-impact position for someone who enjoys empowering teams, solving operational challenges, and driving digital transformation.