Build and scale the underwriting foundation for our new consumer charge card (0→1).
Mercury is building a banking* stack for startups. We work hard to create the easiest and safest banking* experience possible to simplify entrepreneurs' and business owners’ financial lives.
We’re launching a premium consumer charge card and are looking for a senior credit risk leader to help build and scale the underwriting strategy from the ground up - and own its performance as the portfolio scales.
Our goal is to build a consumer charge card that delivers a premium experience while maintaining disciplined, data-driven credit risk.
This is a hands-on, senior individual contributor role. You’ll take an initial strategic direction and turn it into a scalable, data-driven underwriting program, then monitor, refine, and evolve that strategy post-launch.
You’ll play a key role in shaping how risk decisions translate into customer experience, product growth, and long-term portfolio performance.
As the portfolio grows, this role is expected to evolve into team leadership.
*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.
What You’ll Own:
Build and operationalize the credit strategy
- Translate underwriting vision into formal credit policy and decision frameworks
- Define approval logic, segmentation strategy, and limit-setting methodology
- Establish portfolio guardrails aligned to loss targets and unit economics
- Design account management strategies across the customer lifecycle
- Develop early portfolio management approaches including exposure adjustments, servicing strategies, and input into collections processes as the portfolio matures
- Define portfolio monitoring frameworks and escalation triggers for emerging credit risk trends
Build the data-driven risk engine
- Implement credit policy in our underwriting platform
- Evaluate and integrate key data sources (bureau, income, debt signals)
- Ensure decision logic is structured, testable, and scalable
- Partner with Engineering and Data to build monitoring and feedback loops
Own portfolio performance post-launch
- Define and track core KPIs (approval rate, early delinquency, loss rate, exposure, utilization, etc.)
- Monitor vintage performance and segment behavior
- Recommend and implement strategy