Clinical Strategy & Operations Manager (Remote)

We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.

We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. 

We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.

Rula is a remote-first company. We currently hire in most U.S. states, with the exception of Hawaii.

About the Role

We’re hiring a Clinical Operations Manager to drive and elevate provider quality initiatives at Rula through data-driven decision making and high-impact operational programs. This role is for someone who thrives in ambiguity, loves digging into data, and turns insights into action.

You’ll lead scalable quality initiatives across our provider network by identifying gaps, sizing opportunities, and driving quarterly programs that move key metrics. You’ll partner cross-functionally to align on priorities, execute with rigor, and measure what matters.

This role requires strong analytical horsepower, structured problem-solving, and the ability to translate complex data into clear actions. You’ll own initiatives such as psych provider quality reviews, note quality improvements, and AI-powered documentation programs, with a strong bias toward action and measurable outcomes.

Required Qualifications

- 5+ years of experience in healthcare, health tech, operations, consulting, banking, or similarly analytical environments

- Advanced proficiency in Excel or Google Sheets (modeling, analysis, large datasets)

- Intermediate to advanced SQL skills

- Proven track record of leading complex, cross-functional, high-visibility projects

- Highly organized, detail-oriented, and execution-focused

Preferred Qualifications

While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.

- 1+ years of experience in a high-growth startup environment

- Experience in healthcare or provider operations

- Experience partnering with clinicians (e.g., psychiatrists, therapists) and translating clinical workflows and quality standards into measurable, data-driven improvements

- Familiarity with tools like Salesforce, Looker, or Hex

- Experience managing external vendors or partners

We're serious about your well-being! As part of our team, full-time employees receive:

- 100% remote work environment: Working hours to support a healthy work-life balance,