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Clinical Client Consultant

Affirmedrxpbc
23 days ago
Full-time
Remote
Worldwide
Remote Customer Support

AffirmedRx is on a mission to improve health care outcomes by bringing clarity, integrity, and trust to pharmacy benefit management. We are committed to making pharmacy benefits easy to understand, straightforward to access and always in the best interest of employers and the lives they impact. We accomplish this by bringing total clarity to business practices, leading with clinical approaches, and utilizing state-of-the-art technology.

Join us in improving health care outcomes for all!Β  We promise to do what’s right, always.

Position Summary:

The Clinical Client Partner serves as a pharmacy subject-matter expert who supports the Client Success team by providing clinical insights, strategic recommendations, and formulary expertise for assigned client portfolios. While this role is not the primary relationship owner, it partners closely with Client Success Partners (CSPs), who lead the client relationship, to strengthen the clinical depth and value of client engagements. The position acts as the primary clinical liaison between the Formulary Strategy and Clinical Operations teams and Client Success. In this capacity, it ensures alignment on clinical policies, operational execution, and consistent delivery of clinical strategy across all client interactions. This role is critical to ensuring clinical decisions are communicated clearly and executed effectively across the organization.

What you will do:

Clinical Strategy Support:

  • Provide clinical expertise, data interpretation, and recommendations to enhance CSP-led client conversations and strategic planning
  • Attend client meetings with CSPs, offering clinical insights and program updates, without being the primary relationship owner
  • Prepare CSPs with pre-meeting clinical briefs, talking points, and data interpretations
  • Translate clinical findings into actionable strategies that align with client objectives

Client Liaison:

  • Translate Formulary Strategy decisions, drug pipeline updates, rebate considerations, and policy changes into client-ready narratives
  • Ensure CSPs have timely, accurate information on formulary updates, UM criteria, high-cost drug considerations, and market trends
  • Facilitate two-way communication between Formulary Strategy and Client Success to maintain consistent understanding
  • Support CSPs in explaining the rationale behind clinical decisions

Program and Data Support:Β 

  • Analyze pharmac