Client Service Intern

About Us Rho is the modern banking platform built for startups. Open accounts in minutes, issue cards, manage expenses, pay bills, and close the books – all in one connected platform backed by real human support. About the Role Our team is looking for a Client Operations Intern to join our Client Service team and help delight our clients by resolving day-to-day issues seamlessly and efficiently. We’re looking for a driven, inquisitive, and customer-oriented candidate who is eager to learn and thrive in a fast-paced environment. You’ll work closely with clients, troubleshoot issues, and look for ways to continuously improve their experience. Our mission is to go the extra mile so our clients don’t have to, and our vision is to make client service Rho’s competitive advantage. If that sounds exciting to you, this internship might be the right fit! Responsibilities / What you’ll learn: - Communicate directly with clients and help resolve their day-to-day questions and issues. - Troubleshoot issues by gathering information, investigating possible causes, and identifying the right next steps. - Develop deep knowledge of Rho’s product, systems, and operational processes. - Analyze client ... Click Apply to read the full job description.