Client Relationship Manager I

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Client Relationship Manager I based in United States. This role is responsible for delivering an exceptional client experience across a portfolio of retirement plan accounts. You will serve as a trusted point of contact for plan sponsors, combining responsive customer service with proactive guidance and thoughtful problem solving. The position requires strong knowledge of retirement plan administration, regulatory requirements, and compliance processes. You will collaborate closely with implementation, sales, support, marketing, and product teams to resolve issues and optimize client outcomes. Your work will also involve supporting annual testing, reporting, audits, and regulatory deadlines while keeping clients informed and prepared. This is an opportunity to make a meaningful impact in a growing fintech environment focused on expanding access to retirement savings.