E

Client Engagement Executive -Insurance - East Coast Candidates preferred

Ensono
16 days ago
Full-time
Remote
Worldwide
Remote Other

At Ensono, our Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things!  We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation.

We can Do Great Things because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business. These five traits are the key to achieving our purpose.

Honesty

Reliability

Curiosity

Collaboration

Passion

 

About the role and what you'll be doing:

As a Client Engagement Executive, you will be the primary account executive responsible for cultivating and expanding strategic relationships with Ensono’s insurance clients. You will drive profitable growth, leverage company-wide resources to address client satisfaction, ensure world-class delivery, identify account risks and growth opportunities, and position Ensono as a trusted partner for your clients’ digital transformation journey. Although this role is an individual contributor role with no direct reports, the Client Engagement Director is expected to work cross-functionally with various teams across Ensono, to include Service Delivery, Pricing, and Solutions Engineering, to manage and grow existing Ensono client accounts.

 

Key areas of focus & responsibilities:

Client Relationship Management

  • Serve as the client’s main point of contact at Ensono, responsible for the commercial relationship, owning the executive relationship map, and expansion of key technical and business relationships.
  • Expand key technical and business relationships, maximizing the current service portfolio and driving whitespace growth across Ensono products and services.
  • Build and nurture partnerships and alliances (e.g., Dell, AWS, Microsoft, IBM) that support client transformation and growth.
  • Partner with Service Delivery Team (SDM) team to analyze, prioritize & communicate client health and satisfaction to key stakeholders, utilizing data and insights to highlight and ensuring resolution of service delivery issues.
  • Bring the right Ensono relationships to the client, facilitating weekly internal status reviews, monthly business reviews, and quarterly business reviews with both client and