This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Claims Service Representative based in Canada. This is a fully remote opportunity for a customer-focused professional to support clients through the initial stages of auto and property insurance claims.You will be responsible for handling First Notice of Loss (FNOL) calls, gathering accurate claim information, and guiding customers through the claims process.The role combines customer service, claims administration, and decision-making in a fast-paced, high-volume environment.You will play an important role in delivering a compassionate and efficient experience to customers during potentially stressful situations.Success requires strong communication, attention to detail, empathy, and the ability to manage multiple priorities while maintaining quality standards.You will work within a supportive environment that values collaboration, professional development, flexibility, and customer-centric service.This role offers an opportunity to build valuable insurance and claims expertise while contributing to meaningful customer outcomes.