Claims Service Representative 2 (Bilingual)

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Claims Service Representative 2 (Bilingual) based in Canada. This role provides an opportunity to support customers during important moments by guiding them through the initial stages of their insurance claims journey. You will be responsible for collecting essential claim information, answering customer questions, and ensuring a smooth and empathetic experience. Working in a remote environment, you will combine strong communication skills with attention to detail and efficient problem-solving. The position plays a key role in delivering high-quality customer service while helping customers navigate unexpected situations. You will collaborate with internal teams and follow established processes to ensure accurate claim handling. This is an ideal opportunity for a bilingual customer service professional who values helping others and making a meaningful impact.