This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Chef, Services Bancaires virtuels based in Canada. This executive leadership role is responsible for shaping the future of virtual banking experiences and driving the strategy of a large-scale customer-focused organization.You will lead a team of more than 300 employees while advancing transformation initiatives, operational excellence, and digital innovation.The role combines strategic vision, business growth, customer experience leadership, and enterprise collaboration.You will influence key stakeholders across multiple functions to deliver seamless banking journeys and measurable business outcomes.With a strong focus on data, technology, and people leadership, you will help modernize service delivery and create long-term value.This opportunity is ideal for an experienced leader passionate about building high-performing teams and transforming customer operations in a regulated financial environment.