About The Role The Care Guide Advocate is an integral hybrid role supporting both the RN Care Coordinators and the Utilization Management RNs. This member will fulfill key patient experience responsibilities by assisting with the navigation process for members, providers, and digital vendors to fulfill key functions and duties for the medical teams at Evry. They will effectively leverage a myriad of skill sets to provide the member and/or provider with a seamless experience by blending administrative, educational and customer service functions. About Evry Health and Globe Life We are on a mission to bring humanity to health insurance. Our high-technology health plans expand benefits, increase access and transparency, and feature a personalized, human approach. We strive to ensure members live happier, healthier lives. Evry Health is the major medical division of Globe Life (NYSE: GL). Globe Life has 16.8 million policies in force, and more than 3,000 corporate employees and 15,000 agents. For more than 45 consecutive years, Globe Life has earned an A (Excellent) rating or higher from A.M. Best Company.