T

Care Account Operations Advisor

Toast
5 days ago
Full-time
Remote
Worldwide
Remote Other

Care Account Operation Advisor

Start Date: 08/24

Training will be 6 to 8 weeks, Monday - Friday 9am - 6pm CST. No PTO allowed during training period. 

 

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.

Care Account Operations Advisors play an integral role in scaling Toast’s rapidly growing business by providing account maintenance, quality assurance of sensitive financial and tax information, supporting both our external customers and internal Sales and Customer Success teams. The success of the Account Operations team directly impacts the customer experience and satisfaction.

About this roll* (Responsibilities)

  • Serve as a subject matter expert on all account operations processes, handling complex customer inquiries and issues via phone, chat, and email with empathy and precision.
  • Own a case... Click Apply to read the full job description.