Business Tech Analyst I (E-commerce) - Vaga Afirmativa para Mulheres

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Business Tech Analyst I (E-commerce) - Vaga Afirmativa para Mulheres based in Brazil. This role supports the day-to-day reliability and continuity of e-commerce operations by handling initial incident response and technical support. You will monitor APIs, investigate issues through logs and reports, and coordinate with stakeholders to resolve problems efficiently. The position combines analytical troubleshooting with strong communication across commercial, operations, and technology teams. You will help maintain accurate incident records, improve response times, and ensure issues are escalated effectively when specialized support is required. The role also provides exposure to e-commerce platforms, integrations, monitoring, APIs, databases, and agile ways of working. It is a strong opportunity for someone who enjoys solving problems, learning continuously, and contributing to process improvements in a dynamic technology environment.