Business Tech Analyst I (E-Commerce)

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Business Tech Analyst I (E-Commerce) based in Brazil. As a Business Tech Analyst I, you will support the stability and performance of a large-scale e-commerce ecosystem.You will act as an important first point of contact for incidents affecting digital commerce operations.The role combines technical investigation, API monitoring, incident management, and stakeholder communication.You will analyze logs and reports to identify issues, accelerate resolution, and help maintain strong service levels.When specialized intervention is required, you will coordinate escalations to the appropriate technical squads and maintain clear communication throughout.You will also contribute to incident metrics, process improvements, and the continuous evolution of e-commerce support practices.This is an opportunity to grow your technical expertise while working in a dynamic, collaborative technology environment.