Business Systems & Implementation Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Business Systems & Implementation Manager based in India. This is a high-impact, hands-on role responsible for optimizing the systems that power a fast-growing, remote-first organization.You will bridge business operations and technology, translating complex business needs into scalable and practical system solutions.The role combines business analysis, systems administration, project management, implementation, and continuous improvement.You will take ownership of core platforms such as Salesforce and Five9 while improving workflows, automation, reporting, and operational performance.Working closely with leadership and cross-functional teams, you will drive initiatives from requirements gathering through deployment and optimization.The ideal environment is fast-paced and collaborative, with a strong focus on reliability, accountability, efficiency, and measurable business impact.This is an opportunity to shape technology and processes that directly influence productivity, customer experience, and growth.