Business Operations Manager, Customer Success

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Business Operations Manager, Customer Success based in United States. This is a remote individual-contributor role supporting a global Technical Success organization across the Americas, EMEA, and APJ.You will help leaders bring structure, discipline, and visibility to a fast-growing, customer-focused business.The role combines business operations, resource planning, performance analytics, and strategic execution.You will own key operating rhythms, including business reviews, annual planning, and performance reporting.Your insights will help leadership understand trends, allocate resources effectively, and make informed decisions.You will also identify practical opportunities to use AI and automation to improve workflows and operational scale.This is an ideal opportunity for an analytical, curious operator who thrives in ambiguity and enjoys turning complex business needs into actionable outcomes.