Bilingual Individual Disability Senior Case Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Bilingual Individual Disability Senior Case Manager based in Canada. This role offers the opportunity to support individuals through critical moments by managing complex disability and life insurance claims with accuracy, empathy, and professionalism.You will act as a trusted advisor for policyholders, brokers, medical professionals, and internal stakeholders while ensuring fair and timely claim decisions.The position requires strong analytical capabilities, customer focus, and the ability to interpret medical, financial, and policy information.Working remotely within Canada, you will collaborate with a diverse team and contribute to delivering high-quality service experiences.You will manage a portfolio of claims while applying sound judgment, regulatory knowledge, and best practices in disability case management.This is an opportunity to grow within a supportive environment focused on learning, inclusion, and professional development.