Bilingual Customer Support Representative, BMO Insurance

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Bilingual Customer Support Representative, BMO Insurance based in Canada. This role offers the opportunity to join a growing insurance support team serving clients within a leading financial services environment. You will help customers navigate group insurance options by providing clear, accurate information and guiding them through digital processes. Working across inbound and outbound channels, you will contribute directly to a smooth and positive client experience. The position combines customer service, digital engagement, compliance, and performance-focused operations. You’ll work in a collaborative and inclusive environment where continuous learning and professional development are encouraged. Success will come from strong communication, attention to detail, and a genuine commitment to putting clients first.