Who Are We?
The Motley Fool is a purpose-driven financial services company on a mission to make the world smarter, happier, and richer. For 30 years, we’ve been helping people make better investment decisions through transparency, education, and a healthy dose of Foolish fun. We’re a fast-moving, collaborative team that values high-quality work, curiosity, and initiative. We care deeply about what we do, and we’re driven by the impact our work has on real people’s financial futures.
Our Internal Tech team builds out tools and tech to help Fools do their best work. In this case, we’re looking to evolve our systems to keep our members supported, connected, and heard. We currently run an active Amazon Connect-based voice contact center integrated with HubSpot to manage member communications. Rather than building a greenfield environment, our focus is to extend and modernize this system by layering in next-generation AI agent capabilities, Amazon Q in Connect, and native AWS integrations to resolve customer interactions seamlessly.