Automation Engineer 2 - Technical Support

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Automation Engineer 2 - Technical Support based in India. This is an exciting opportunity for an early-career automation professional to help shape the future of AI-driven customer support operations. The role focuses on building and scaling intelligent automations that enhance customer experiences, improve operational efficiency, and reduce manual workloads. Working within a remote-first and globally distributed environment, you will collaborate with support, customer experience, and AI teams to design practical solutions using modern platforms and emerging technologies. This position offers significant exposure to AI-powered support ecosystems, rapid learning opportunities, and the chance to make a measurable impact through innovation and continuous improvement.