J

Associate Systems Support Engineer

Jobgether
4 days ago
Full-time
Remote
Worldwide
Remote Customer Support
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Associate Systems Support Engineer based in India. This role offers the opportunity to support critical application and database environments in a customer-focused, technically demanding setting. You will help monitor, troubleshoot, and optimize application performance across development and QA environments. The position combines hands-on systems support with application performance management and incident resolution. You will work closely with clients and internal technical teams to investigate complex issues and drive them through to resolution. The role also involves creating operational documentation, improving monitoring practices, and identifying recurring issues for proactive resolution. You will collaborate across international teams and operate in a 24/7 environment with rotational shifts. It is an excellent opportunity to deepen your expertise across Windows infrastructure, SQL, application monitoring, and cloud technologies.