This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Associate Systems Specialist based in United States. This is a remote technical support opportunity supporting a mission-critical platform designed to improve the delivery and processing of Veterans benefits. You will serve as a key connection between end users, mission stakeholders, and technical teams, helping ensure issues are resolved efficiently and accurately. The role combines frontline troubleshooting, incident management, user communication, and service documentation. You will also contribute to improving support processes, knowledge resources, and overall system performance. This position offers meaningful exposure to modernization initiatives within a large-scale public-sector environment. It is well suited to a service-oriented technology professional who enjoys solving problems, collaborating with others, and making a measurable operational impact.