Bitwarden is the trusted identity security leader for millions of users worldwide, empowering enterprises, developers, and individuals to securely manage and share sensitive information anywhere. Bitwarden makes it easy for all users to extend robust security across their devices with password management, secrets management, and passwordless and passkey innovations. The company is headquartered in Santa Barbara, California. Learn more at bitwarden.com.
As an Associate QA Manager, you will serve as a hands-on leader within the QA team, balancing direct testing contributions with people management responsibilities. You will work closely with QA engineers on a day-to-day basis, actively participating in testing efforts while mentoring a team of four SDETs and collaborating with engineering, product, and design teams. You will help ensure our software meets both functional and performance standards and that releases are reliable and bug-free.
This is an all-remote team and we’re looking for someone located in the US. We do not offer visa sponsorship at this time.
RESPONSIBILITIES
- Lead, mentor, and grow a small team of QA engineers, providing hands-on guidance and technical coaching.
- Actively participate in testing activities alongside the team, including test case design, execution, and automation development.
- Contribute to the development, implementation, and maintenance of QA processes, best practices, and testing frameworks.
- Collaborate with cross-functional teams to define testing requirements and create comprehensive test plans.
- Perform and oversee both manual and automated testing efforts across multiple projects and platforms.
- Track quality metrics and KPIs; contribute to regular reporting on the QA health of projects.
- Advocate for quality throughout the software development lifecycle.
- Manage defect tracking and ensure timely resolution of issues.
- Provide guidance and direction to QA engineers on best practices, testing methodologies, and tooling selection to ensure consistency and efficiency across the team.
- Partner with DevOps to integrate QA into CI/CD pipelines.
WHAT YOU BRING TO BITWARDEN
- 4+ years of experience in software quality assurance, with at least 1 year in a leadership, mentorship, or lead role.
- Hands-on experience with test automation tools and frameworks.
- Hands-on experience with CI/CD tools like Jenkins, GitLab CI, or GitHub Actions.
- Experience working in a fast-paced, dynamic environment